Privacy Policy

Introduction

Welcome to NewTack Company. We value your privacy and are committed to protecting the personal information you share with us through our website and service enquiry channels.

This Privacy Policy explains how information may be collected, used, protected and managed when you visit our website, submit an enquiry or request a service.

Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Contact details, such as your name, phone number and email address.
• Service enquiry details, including the appliance or service for which you request assistance.
• Website usage information, such as browser type, device information and pages visited, where applicable.

How We Use Your Information

Information collected through our website may be used to respond to enquiries, coordinate requested services, communicate with customers, improve website performance and help prevent misuse or unauthorized activity.

We aim to use information only for legitimate business purposes and in accordance with applicable laws.

Data Security and Protection

NewTack takes reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.

No website or electronic transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security in every situation.

NewTack Service Platform

Our website is designed to help customers discover services and submit requests for assistance. We aim to provide a straightforward experience and handle customer information responsibly.

Where privacy controls or security features are available, users should review and use them appropriately. We also work to keep our website accessible and to address security-related concerns when they arise.

Third-Party Service Providers

To respond to a service request, relevant enquiry details may need to be shared with an independent local service provider. Such sharing should be limited to what is reasonably necessary to coordinate the requested service.

NewTack operates as an independent service platform. Unless expressly stated otherwise, we are not an authorized partner, agent or representative of the appliance brands mentioned on our website. Service visits and repairs may be carried out by independent local technicians or vendors.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential website functions, understand visitor activity and improve usability, where these technologies are implemented.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to raise concerns about how your information is handled.

You may contact us to submit a privacy-related request. We may need to verify your identity before acting on certain requests.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to service requests, maintaining relevant records and meeting legal obligations.

Legal Compliance

NewTack aims to handle personal information in accordance with applicable privacy and data protection requirements. Our practices may be updated as legal requirements and website features change.

Disclaimer and Brand Trademarks

NewTack is an independent service provider platform. References to third-party brands, products or trademarks are made for identification purposes only. Such references do not imply affiliation with, sponsorship by, authorization from or endorsement by the respective trademark owners.

All product names, logos and trademarks remain the property of their respective owners.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, website features or legal obligations. Any updated version will be published on this page with its revised effective date, where applicable.